Our Security Policy
Taking Security Seriously
- All of our vehicles at Express are fully licensed with the relevant authorities and comply with all necessary legislation to operate as private hire vehicles.
- Our Human Resources department holds detailed information of each driver which includes photographs, and ensures that all licenses required are up-to-date and valid.
- Whilst our drivers and vehicles are out on the roads, we can monitor their whereabouts at all times and identify where the drivers have been previously during their shift.
- It is company policy that our drivers only pick up pre-booked customers and check their identity before the commencement of the journey.
- When booking a journey with Express, you will be sent a text message confirming the booking, once the vehicle is dispatched from our system, you will receive another text message which describes the vehicle and lets you know when it is on its way. *
* text messages are only sent out when bookings are made via a mobile telephone.