Join Our Operations Team at Express Taxis
Are you an organised, quick-thinking individual who thrives in a fast-paced environment? Express Taxis is seeking a skilled Dispatcher/Controller to manage and coordinate our fleet of drivers. As a crucial part of our operations team, you’ll be responsible for ensuring efficient dispatch of vehicles, timely pickups, and smooth communication between drivers and customers.
If you’re experienced in logistics, have excellent multitasking abilities, and can stay calm under pressure, we’d love to hear from you! Join our dynamic team and help keep Express Cabs running smoothly across Maidstone, Medway, Ashford, Canterbury, and beyond.
Our dispatchers play a key role in the day-to-day operation of our services. Candidates must be able to lead and manage a team in a fast-paced environment.
JOB DESCRIPTION
- Taking bookings by phone and email
- Confirming bookings
- Liaising with drivers/staff
- Input client information accurately and efficiently into the dispatch software (basic skills would be an advantage however, full training will be provided)
- Deal with client and driver queries in a polite and professional manner
- Ensure bookings are dispatched on time
- Check the internet for incoming flights
- Ensure all pre-booked work is allocated in advance and drivers and vehicle types are available